Outpatient clinic of the future

Developing scenarios as a starting point for future innovation

The merger between the AMC and the VU in Amsterdam prompted the Amsterdam UMC to think about the outpatient clinic of the future. Which developments determine how we will work tomorrow? In a number of sessions in which all stakeholders a new master plan was created.

"By investigating patient journeys and identifying important touchpoints we add value for both users and end-users.”

Partners: Holland Branding Groep + Twijnstra Gudde